Privacy policy
At Lovvra (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website Lovvra.com, purchase our products, or interact with our services.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Your name, billing/shipping address, phone number, email address, and payment details when you make a purchase.
-
Account Information: If you create an account, we may store your login credentials and purchase history.
-
Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.
-
Communication Information: Any messages, emails, or inquiries you send to us.
2. How We Use Your Information
We use the information we collect to:
-
Process and fulfill your orders
-
Provide customer support and respond to inquiries
-
Improve our website, products, and services
-
Send you order confirmations, updates, and promotional offers (if you opt-in)
-
Prevent fraudulent transactions and ensure site security
3. Sharing of Information
We respect your privacy and will never sell your personal information. We may share your information only in the following cases:
-
With trusted third-party service providers (such as payment processors, shipping companies, and IT support) to complete your order
-
When required by law, regulation, or legal process
-
To protect the safety, rights, or property of Lovvra, our customers, or others
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve website performance. You may disable cookies through your browser settings, but some features of our site may not function properly without them.
5. Data Retention & Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We implement reasonable technical and organizational measures to protect your data against unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location, you may have the right to:
-
Access, update, or delete your personal information
-
Opt out of receiving marketing emails (unsubscribe at any time)
-
Request details about how your data is processed
-
Withdraw consent where applicable
To exercise your rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lovvra
📧 Email: info@Lovvra.com